Unable to Access Portal
Minor incident
Portal (Classlink)
2025-10-20 07:12 AM CDT
· 1 day, 14 minutes
Updates
Resolved
October 21, 2025 · 07:27 AM CDT
Services have been fully restored to the Portal, if you continue to experience issues loading the portal please contact helpdesk at x81000
De-escalate
October 20, 2025 · 02:21 PM CDT
Portal accessibility has been restored, we’re currently monitoring the situation. Portal loading is currently slow for some users as services are still being restored.
Investigating
October 20, 2025 · 07:38 AM CDT
If you need to clock-in please click HERE or go to app.redroverk12.com
Issue
October 20, 2025 · 07:12 AM CDT
AWS experienced a large outage this morning that they are working to resolve that has effected Classlink. Services should slowly start functioning again this morning as they work to resolve the issue.
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Northwest ISD Status