Origo Login issues
Minor incident
Origo
Portal Apps (Classlink)
2020-09-15 07:00 CST
·
6 days, 12 minutes, 7 seconds
Updates
Resolved
September 21, 2020 · 07:12 AM CST
Origos development partners have succeeded in restoring the product and class data so reissuing the tokens is now unnecessary. If you continue to have issues please let us know.
Thank you
De-escalate
September 17, 2020 · 02:23 PM CST
Login to Origo Access is now available however they are investigating an issue with missing resources.
Update
September 16, 2020 · 11:06 AM CST
Origo believes they have narrowed the issue down, it has been tested with one user and will be rolled out to all users as soon as they can.
Investigating
September 16, 2020 · 08:32 AM CST
Continuing to work with Origo to investigate the issue.
Monitoring
September 15, 2020 · 09:45 AM CST
We’re working with Origo to resolve the issue
Issue
September 15, 2020 · 09:45 AM CST
Users are unable to login to Origo Access and are receiving a “User could not be authenticated” error message.
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