Origo Login issues
Minor incident
Portal Apps (Classlink)
Origo
2020-09-15 07:00 AM CDT
· 6 days, 12 minutes
Updates
Resolved
November 4, 2021 · 10:24 AM CDT
Origos development partners have succeeded in restoring the product and class data so reissuing the tokens is now unnecessary. If you continue to have issues please let us know.
Thank you
De-escalate
November 4, 2021 · 10:24 AM CDT
Login to Origo Access is now available however they are investigating an issue with missing resources.
Update
November 4, 2021 · 10:24 AM CDT
Origo believes they have narrowed the issue down, it has been tested with one user and will be rolled out to all users as soon as they can.
Investigating
November 4, 2021 · 10:24 AM CDT
Continuing to work with Origo to investigate the issue.
Issue
November 4, 2021 · 10:24 AM CDT
Users are unable to login to Origo Access and are receiving a “User could not be authenticated” error message.
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