Amplify - Error messages in mCLASS apps

Major incident Portal Apps (Classlink) Amplify
2025-08-25 02:45 PM CDT · 1 week, 17 hours, 30 minutes

Updates

Resolved

From Amplified - mCLASS applications - Classroom Reporting, Teacher-led Assessment, Student Online Assessment (teacher and students) - saw a spike in errors in our internal databases from ~6:20-6:45pm ET.

Those errors have since subsided and we are monitoring progress.

September 2, 2025 · 08:15 AM CDT
Escalate

From Amplified - We are aware of and investigating a sudden uptick in 504 Gateway Timeout Errors across all Amplify products at the moment. Services seem to be recovering, but we are still investigating the root cause.

August 29, 2025 · 10:07 AM CDT
De-escalate

From Amplified - mCLASS applications - Classroom Reporting, Teacher-led Assessment, Student Online Assessment (teacher and students) - saw a spike in errors in our internal databases from ~6:20-6:45pm ET.

Those errors have since subsided and we are monitoring progress.

August 26, 2025 · 07:05 AM CDT
Investigating

From Amplify - Upon further investigation, we are seeing errors affecting multiple mCLASS applications - Classroom Reporting, Teacher-led Assessment, Student Online Assessment (teacher and students affected).

Our Product and Engineering teams are aware of the spike in these error rates and working to implement a fix for them now.

August 25, 2025 · 02:45 PM CDT

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