Portal Login Issue
Minor incident
Portal (Classlink)
2022-09-28 07:27 AM CDT
· 1 hour, 8 minutes
Updates
Resolved
September 28, 2022 · 08:36 AM CDT
From Classlink - Resolved - This incident has been resolved.
If you continue to have issues logging into the portal please contact helpdesk at x81000
Monitoring
September 28, 2022 · 07:52 AM CDT
From Classlink - Monitoring - We noticed an elevated number of errors on a few authentication servers. Those servers were replaced and the errors have subsided.
Investigating
September 28, 2022 · 07:28 AM CDT
From Classlink - Investigating - We’re investigating reports of login issues from a subset of school organizations with Active Directory integration into LaunchPad. Users might receive a Bad Gateway or Whoops error message when attempting to log in using their Active Directory credentials. We are investigating and will post updates as soon as possible.
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